Privacy Policy
Last updated: November 2020
Welcome to Tee-Concept Data. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use and share it, and the choices you have when you use our website, services, and mobile applications (collectively, the “Services”).
1. Controller and Contact
The data controller for the Services is Tee-Concept Data. If you have questions about this Privacy Policy or our privacy practices, contact us at [email protected].
2. Information We Collect
2.1 Information You Provide
- Account information: full name, email, phone, password, and any profile details you provide.
- KYC information (optional): BVN, government ID, date of birth, and residential address for verification purposes.
- Transaction details: purchase history, plan details, payment amounts, and billing metadata.
- Customer support records: messages, chat logs, or calls with our support team.
2.2 Information We Collect Automatically
- Usage data: pages visited, features used, and timestamps of activity.
- Device & technical data: IP address, device identifiers, browser type, and OS version.
- Cookies: used for session management, analytics, and preferences.
3. How We Use Your Information
- Provide and operate our Services.
- Verify identity and perform optional KYC checks.
- Offer support, troubleshoot issues, and respond to inquiries.
- Send account updates, receipts, and notifications.
- Improve and personalize the Services through analytics.
- Detect and prevent fraud or illegal activity.
- Comply with legal and regulatory obligations.
4. Sharing and Disclosure
- Service providers: we share limited data with vendors that help operate our Services (e.g., hosting, KYC, or analytics).
- Payment processors: we use Monnify, Paystack, and Billstack to securely process payments; we never store your full card details.
- Legal obligations: we may disclose data to comply with laws or protect rights and safety.
- Business transfers: if Tee-Concept Data merges or is acquired, your data may be transferred under confidentiality safeguards.
5. KYC and BVN
Completing KYC is optional but required for certain higher transaction limits. If you choose to verify, we securely store and share your BVN and related data only with authorized partners or regulators where legally required.
6. Cookies and Tracking
We use cookies to improve your experience. You can control cookie settings in your browser, though disabling them may affect functionality.
7. Security
We implement encryption (HTTPS), access controls, and secure hosting to protect your data. However, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain your data as long as needed to provide Services, maintain compliance, or resolve disputes, after which it’s securely deleted or anonymized.
9. Your Rights
You may request access, correction, or deletion of your data by contacting [email protected]. We’ll respond in line with applicable privacy laws.
10. International Transfers
Your data may be processed outside your country. We ensure such transfers meet privacy law standards and remain protected.
11. Third-Party Links
Our Services may link to third-party websites. We aren’t responsible for their privacy practices—please review their policies separately.
12. Mobile App
Our upcoming mobile app may collect device identifiers and usage info. App store policies (e.g., Google Play) also apply. We’ll update this policy once the app launches.
13. Children
We don’t knowingly collect information from users under 13. If such data is discovered, we’ll delete it promptly.
14. Updates to this Policy
We may modify this Privacy Policy periodically. The revised date below indicates the most recent version. Continued use signifies acceptance of any updates.
15. Contact Us
Tee-Concept Data
[email protected]https://teeconceptdata.com
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at: [email protected]